Without losing the human elementProfessional Outsourced Reservation Management
The Reservation Office has just won the prestigious LUXLife Magazine’s 2019 Global Excellence Award for
Best Outsourced Hospitality Reservation Management Service in South Africa.
The cycle of a booking does not begin with an enquiry.
We understand that in order to maximise your revenue and increase your occuppancies – our task begins long before the initial enquiry comes in.
We manage your reservation functions on your behalf. Our reservation team acts as an extension of your own, working under your own brand with a dedicated email and telephone number per property. THE RESERVATION OFFICE seamlessly integrates into your operations for either full time or relief reservation services. We are the experts when it comes to hospitality reservations and securing a booking at the best available rate.
Our collaborative team of industry PR, Sales, Online Marketing, CRM and revenue management experts allows us to offer our clients a solution which not only secures reservations, but assists in strategic lead generation and brand building at each stage of the reservation cycle from INSPIRATION to GUESTS FOR LIFE.
Specialising in Southern and East Africa.
OTA CHANNEL MANAGEMENT
GUESTS FOR LIFE
We work with:
- Boutique Hotels
- Guest Houses
- Lodges and Private Islands
- Self Catering Luxury Apartments
- Collections and Local Tourism Representatives